Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. You can only return if your item has defects or isn't what you ordered. 

To start a return, you can contact us at jack.lawrence@nocommnt.com.au. Please note that returns will need to be sent to the following address: 49 Chadwick Road, Harkaway, 3806, VIC, Australia 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at jack.lawrence@nocommnt.com.au.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.